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Course Details request for 'Advanced Administration for Citrix XenApp 5.0 for Windows Server 2008 - CXA3001'

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Overview

This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running XenApp for Windows Server 2008 software. Learners are introduced to the tools used to monitor the XenApp farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the XenApp farm.

This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 and Windows Server 2008 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.

This instructor-led training course provides interactive presentations, discussion and practical application through hands-on labs and group activities.

Course Details

Upon successful completion of this course, learners are able to perform the following:

Determine when and how to use monitoring tools to administer network environments running Citrix XenApp software
Configure metrics, alarms and Health Monitoring and Recovery tests
Plan and optimize the server farm
Monitor and troubleshoot connectivity to the data store
Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
Troubleshoot session initialization, client settings and Application Streaming sessions
Monitor and troubleshoot published and streamed applications
Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
Monitor, optimize and troubleshoot printing and printing policies
Monitor, optimize and troubleshoot Web Interface and Secure Gateway

Supporting XenApp

XenApp Components
XenApp Communication
XenApp Services
Monitoring and Support Tools.
Monitoring the Server Farm
Monitoring Tools
Data Store Monitoring
IMA Service monitoring
Health Monitoring and Recovery
Configuring Health Monitoring and Recovery
Hotfix Management
Managing Hotfixes
Log Files
Session Monitoring
Real Time Data
Alerts
Command-Line Utilities
QUERY Commands
QFARM Command
QUERYDC Command
QUERYHR Command
QUERYDS Command

Optimizing the Environment

Hardware Optimization
Network Optimization
Software Optimization
Configuring a Reboot Schedule
Optimizing CPU Utilization
Configuring ICA Connection Limits
Server Farm Capacity Planning
Scaling the Data Collector
Adding, Deleting or Changing Servers and Farms
Configuring Data Collector Preferences
Configuring a Dedicated Data Collector
Configuring Zone Preference and Failover
Supporting Mixed Server Farms
Performance Troubleshooting

Optimizing and Troubleshooting the Data Store

Data Store Basics
Data Store Database Performance
Access Data Store Maintenance and Optimization
Compacting an Access Database
Backing Up and Restoring an Access Data Store
SQL Data Store Maintenance and Optimization
Migrating to a SQL Data Store
Data Store Security
Encrypting IMA Communications
Data Store Troubleshooting
Starting the IMA Service
Troubleshooting the IMA Service
Troubleshooting the ODBC Connection
Recreating the Local Host Cache
Tracing with SQL Profiler

Optimizing and Troubleshooting Applications

Application Compatibility
Streaming Applications
Troubleshooting Streaming Sessions
Application Optimizations
Removing Unnecessary Features
Siloing Applications
Disabling Smooth Scrolling
Virtual Memory Optimization
Implementing Virtual Memory Management
Troubleshooting DLL Rebasing
Application Testing
Performing Application Unit Testing
Performing Application Integration Testing
Application Troubleshooting

Managing Policies

Active Directory Policies
Managing Active Directory Policies
Processing of Active Directory Policies
Specifying the User Profile
Configuring Folder Redirection
Specifying Logon Scripts
Citrix Policies
Processing of Citrix Policies
Troubleshooting Policies
Generating a Citrix Resultant Policy
Generating an Active Directory Resultant Set of Policy Report
Confirming ICA Listener Settings
Client Policy Configuration
Configuring Windows Trusted Sites
Optimizing and Troubleshooting Printing
ICA Session Printing
Citrix Print Manager Service
Verifying Citrix Print Manager Service Settings
Print Settings
Driver Management
Print Optimization
Optimizing Printing for LAN Users
Optimizing Printing for WAN Users
Printing Troubleshooting
Troubleshooting Slow Printing Across a WAN
Overriding Default Administrator Rights
Identifying Potential Issues
Troubleshooting Failed Print Jobs

Optimizing and Troubleshooting Clients

ICA Sessions
Administering ICA Sessions
Initializing ICA Sessions
Troubleshooting ICA Session Initialization
ICA Connectivity
Troubleshooting ICA Connectivity
Disabling Pass-Through Authentication
Replacing Application Icons
RADE Sessions
Initializing RADE Sessions
Troubleshooting RADE Session Initialization

Logons

Troubleshooting Slow Logons
ICA Protocol Security
Certificate Revocation List Checking
Enabling Certificate Revocation List Checking
Smart Card Support
Copying Smart Card User Certificates
Kerberos Authentication
Configuring Kerberos without Pass-Through Authentication
Configuring Kerberos with Pass-Through Authentication
Optimizing and Troubleshooting Sessions
Session Connection Settings
Configuring Virtual IP Addresses
Configuring Broadcast Settings
Configuring the Citrix XML Service
Configuring Time Zone Settings
Session Reconnection Configuration
Configuring Keep-Alive Settings
Configuring Session Reliability
Configuring Auto Client Reconnect

Optimizing and Troubleshooting Web Interface

Web Interface Communications
Web Interface Configuration Methods
Web Interface Site Structure
Web Interface Logs
Enabling Detailed Error Messages
Internet Explorer and the Web Interface
Web Interface Security
Web Interface to XenApp Communication
Securing Servers with Citrix SSL Relay
Securing Servers with HTTPS
Client to XenApp Communication
Securing Communication from the Client to XenApp
Client to Web Interface Communication
Securing Communication from the Client to Web Interface
Client to Web Interface Communication Troubleshooting
Verifying Site Settings
Verifying Settings for All Servers
Using the Repair Option
Troubleshooting Web Interface Errors
Authentication Troubleshooting
Troubleshooting Explicit Authentication
Troubleshooting Pass-Through Authentication
Troubleshooting Smart Card Authentication
Troubleshooting ICA Authentication Tickets
Troubleshooting the Least Busy Server Determination
Troubleshooting Address Translation
Enabling Tracing with ASP.NET
Troubleshooting Error Messages

Optimizing and Troubleshooting Secure Gateway

Secure Gateway Components
Secure Gateway Connection Process
Secure Gateway Monitoring
Monitoring the Secure Gateway Service
Mnitoring the Secure Ticket Authority
Load Balancing Servers
Identifying Keep-Alive Values
Digital Certificates
Identifying Server Certificate Requirements
Secure Gateway Troubleshooting
Viewing Event Logs and Access Logs
Identifying Connection Issues
Identifying Certificate Issues
Using Web Server Load Balancers
Placing Secure Gateway Parallel to the Load Balancer
Using Network Address Translation
Using the Secure Gateway Management Console
Using the Secure Gateway Diagnostics Tool
Secure Gateway Optimization
Configuring Secure Gateway with Web Interface
Installing the Secure Gateway Proxy
Configuring Firewalls
Load Balancing Servers
Identifying Keep-Alive Values
Digital Certificates
Identifying Server Certificate Requirements
Secure Gateway Troubleshooting
Viewing Event Logs and Access Log
Identifying Connection Issues
Identifying Certificate Issues
Using Web Server Load Balancers
Placing Secure Gateway Parallel to the Load Balancer
Using Network Address Translation
Using the Secure Gateway Management Console
Using the Secure Gateway Diagnostics Tool
Secure Gateway Optimization
Configuring Secure Gateway with Web Interface
Installing the Secure Gateway Proxy
Configuring Firewalls
Load Balancing Servers
Identifying Keep-Alive Values
Digital Certificates
Identifying Server Certificate Requirements
Secure Gateway Troubleshooting
Viewing Event Logs and Access Logs
Identifying Connection Issues
Identifying Certificate Issues
Using Web Server Load Balancers
Placing Secure Gateway Parallel to the Load Balancer
Using Network Address Translation

Prerequisites

Working knowledge of Microsoft Windows Server 2003 with Terminal Services
Familiarity with Microsoft Windows Server 2008 with Terminal Services
Familiarity with Microsoft SQL Server 2005 with Reporting Services
Working knowledge of the architecture and administrative tasks associated with Citrix XenApp
Have completed or have equivalent knowledge to CXA-201-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 or CXA-202-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 Skills Update

OverviewCourse DetailsPrerequisites

Date:07 Sep 2010