Trying to neatly describe the different kinds of automation in this highly complex world is not easy and our multi award winning SmartFlow solution goes beyond what most automation products can do.
So what kind of automation is SmartFlow?
In this article, SmartFlow is considered against four likely contenders:
Robotic Process Automation (RPA)
Business Process Automation (BPA)
So, SmartFlow is RPA, but blurs these lines by actually being able to work via the GUI or via APIs, depending on what is available and the best method for interacting with the data/application in question.
So, SmartFlow is definitely BPA, as it fits with this definition as a sophisticated example, it sits as a skin across the top of your existing IT systems and can work with unstructured data, guiding users through
a highly complex process (if required) with minimal training.
So, SmartFlow is also cognitive automation as it works alongside humans to replicate human tasks and judgement and can be configured to complete all of the task types listed above.