If Your Bank's Intelligent Automation Program Is Not Making Money, Then It Has Failed

Independent automation expert Kieran Gilmurray looks at how technology, rising customer expectations and competition is driving digital change in the banking sector.

Learn how market leaders are using technology to reduce operating costs while offering their customers fast personalised experiences. 

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This paper covers:

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• Key strategies for ensuring that intelligent automation projects deliver a strong ROI

• Avoiding common pitfalls that often lead to failed projects

• Guidance for management to help ensure that projects are successfully planned and implemented

• Combining tools to drive further value from automation (e.g. using artificial intelligence, data analytics or chatbots)