Most organisations struggle with fragmentation. Whether that is siloed data, disjointed processes or reliance on legacy systems with poor...

We are celebrating our first year as an employee owned company! Here are some of the things that we have worked together to achieve. You...

Business process automation is starting to be widely adopted and organisations are becoming increasingly ambitious with what they want to...

This article looks at how the security principles of "segregation of duties" (SoD) and "principle of least privilege" (PoLP), can be maintai

Technological advances mean that consumers are increasingly expecting instant answers and 24 hour access to services. Onboarding can...

By Tony Williams, CEO and Founder, Maximise IT Solutions Ltd With enormous pleasure I am delighted to announce an exciting new chapter...

Automation is rapidly transforming the insurance industry. The need to adapt to new circumstances in 2020 has accelerated this, with many...

The UK BBLS was rolled out quickly with limited guidance on how lenders should handle collections. Our latest infographic explores these...

- By Tony Williams - Barclays hit the headlines yesterday, with a £26m fine from the financial regulator (FCA) for unfair treatment of...

Your buyers fear is real! According to Gartner 42% of RPA (Robotic Process Automation) projects fail to deliver what they promised. With...

The core of any automation project is the process itself. Implementing automation into a process can have huge cost savings, but...

Advances in technology mean that fast and personalised customer experiences are becoming the norm for banking and financial services...

by Tony Williams It has been two years since GDPR was introduced. The legislation provided individuals with the right to access their...

Uncertainty leads to panic and poor decisions. Whether that be personal, financial, or business decisions, the precariousness of what the...

With the disruption and challenges we face today, our focus is naturally on the here and now. To deal with the rapidly moving situation...

Only a few weeks ago the new £20 note was released. A sign of the times, one feature of the £20 note is an augmented-reality-homage to...

More companies are choosing to embrace the future and accept automation, but that is not to say that automation projects are a guaranteed...

Like all sectors today, call centres are confronted with the need to keep up with technological advances. However, a look back into their...

Mistakes are inevitable. Sometimes, a mistake can pay off; a wrong turn becomes a shortcut. Games have been won, and things have been...

The business world today presents challenges across all sectors, from SME to public sector. We live in a fluid economy where technology...