Decisioning and End-to-End Process Automation Tool
12 Month ROI Guarantee!
Banks need to balance operational efficiency with the complexity of meeting regulatory requirements and mitigating business risks.
Departments often find themselves tied to inefficient processes and legacy systems resulting in high overhead costs and slow customer service.
SmartFlow enables you to rapidly improve efficiency while keeping existing policies and systems in place for fast results and ensured compliance.
Process Cases
40 x Faster and with 7 x the Accuracy of RPA
Compare Us With The Competition!
"Other suppliers said our problem was too complex or hard to fix – your innovation and vision have really helped us to move forward with our operational challenges"
- David Patterson
Automate Processes From End-to-End
Most banking processes involve complex steps and human decisions. SmartFlow automates all steps including decisions. In ambiguous situations it works with a human, providing them with everything they need to make an informed decision quickly.
By automating more SmartFlow is able to deliver larger cost savings and efficiency gains than competitor tools.
How is SmartFlow Used in Banking?
Fast, Thorough Customer Onboarding with Automated AML/KYC
Complaint Handling & Redress
Compare SmartFlow with the Competition
Reduce operating costs by more than 30%
Respond to customers quickly and accurately even in complex situations
Automate whole processes & easily connect all of your existing systems
Make correct decisions almost instantly for first touchpoint resolution
Rapidly deliver verifiable
financial results
Work with your current systems to rapidly improve your processes
Easily adapt
as your business grows and changes
Guarantee your ROI
within 12 months!
From 4 hours with RPA to 6 Minutes with SmartFlow
A major retail bank were struggling with a high volume of complaints. They were running a 24/7 operation and had already implemented RPA task automation. Despite this they had a growing backlog of complaints.
With SmartFlow they were able to reduce processing time for each claim from 4 hours with RPA, to 6 minutes with SmartFlow.
This led to big improvements in quality and savings of over £50 million.
Real-Time Research Backed Decisioning
Correct decision making is vital within many banking processes. Factors influencing decisions are often complex with interdependencies and edge cases. This means that it is often difficult to balance effective risk mitigation with efficiency and timely customer service.
SmartFlow makes it easy to make fast accurate decisions so that banks can:
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Effectively manage business risks (e.g. credit risks/market risks)
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Reduce overheads by cutting case processing time
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Provide fast personalised customer experiences at every touchpoint
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Clearly show the evidence behind decisions for compliance
How SmartFlow is Used in Banking
Take the Next Step in Your Automation Journey
Knowing how best to implement intelligent automation can be complex. SmartFlow has capabilities to help wherever you are in your automation journey.
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RPA and low code capabilities for a flexible and scalable first automation solution.
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Move beyond the limitations of existing automation projects with advanced decisioning and AI capabilities.
SmartFlow links all of your systems, including any existing automation tools, for seamless end-to-end process automation.
Secure, Compliant and Accurate
It is essential that banking processes and systems are secure and support regulatory requirements.
SmartFlow accesses systems in the same way your employees do so no additional security risks are introduced. It also improves security by making it harder for employees to breach internal policies and processes.
A full audit trail is automatically generated for complete transparency and FCA/ICO compliance.
Guarantee Real Business Results - 12 Month ROI Guarantee
Every company claims to be the best, we are the only automation software provider who will guarantee your ROI.
Work with our expert delivery team to plan and deliver your project and you won’t pay for your SmartFlow software licences until you have received a 100% return on investment.
