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Going Beyond The Limitations of Traditional RPA


Growth of Robotic Process Automation is showing little sign of slowing down. A recent Gartner forecast has predicted that the RPA market being worth nearly $3 billion by 2021. The challenge? Traditional RPA solutions are constrained by the rule of five. In order to realise the potential value predicted in the Gartner forecast, there is a need for a next generation approach to break through the rule of fives.

In the video below, Craig Le Clair of Forrester discusses the rule of five and how they can be used to discover the right use of RPA for your company, and where traditional RPA will begin to struggle.

In summary, the rule of five shows that RPA works best when there are;

No more than 5 decisions RPA works better with simple applications that operate in high volume.

Limitations

The need for a Rules Management system

Lack of support for unstructured data

No more than 5 apps Traditional RPA tends not to use APIs, which means it is sensitive to changes in applications, hence keeping the number of applications low is important.

Limitations

Desktop front-ends susceptible to change

Constant change = always fixing bots

Lack of RPA support for API's

No more than 500 clicks RPA bots record the way an employee moves through repetitive tasks, keeping the number of clicks less than 500 prevents errors.

Limitations

Unmanageable complexity

Lack of ROI

One of the critical success factors to gain significant returns when adopting automation is to overcome the rule of five’s limitations and deliver fully end-to-end Intelligent Automation.


Incorporating Business Intelligence and scalability, SmartFlow provides an intelligent operations platform that goes well beyond the limitations of traditional RPA.

SmartFlow delivers a fully orchestrated platform which enables the automation of non-linear, real world processes to provide seamless end-to-end process coverage that can be used throughout organisations.

By applying process mining, customer analytics and machine learning, SmartFlow can make cognitive decisions based on this growing set of information, supplementing the intellectual input of the human operator and acting as their digital assistant. With traditional RPA there has always been isolated intelligence and no knowledge growth, hence the rule of five limitations. However, the award-winning approach of SmartFlow enables intelligent insights and decision-making capabilities, taking your automation to the next level, and ensuring that you can realise the value that Gartner predicts. Sound interesting? Find out more about our Intelligent Automation platform ‘SmartFlow’. Want to see it in action? Request a demo here. Or to find out more on how to go beyond the rule of five in RPA then view our webinar here.

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