Ensure Accurate and Fast Responses to SARs While Cutting Processing Costs
Manually processing high volumes of data subject access requests is expensive and time consuming for banks. Add problems with fluctuating volumes and it can be very hard to respond to SARs accurately within the 30-day time frame as required by GDPR. With vast amounts of siloed data across legacy systems, the challenge with SARs is to ensure all data is gathered correctly and quickly.
SmartFlow helps banks to automate the SAR process from start to finish. It is easily implemented connecting existing systems to provide intelligent access to all of the disparate data held across banking departments.
Quickly collate data with 100% accuracy
Eliminate backlogs dealing with fluctuations in volume without the need for more staff
Reduce staffing, stationary and postage costs
Improve customer service
Reduce risk of data breaches, complaints and claims
Manually Processing SARs Often Takes 30-90 Days - With SmartFlow Even Complex SARs Take <1 Day
SAR processing in banks often takes the full 30 to 90 day limit, when volumes rise backlogs start to build and mistakes are often made as the team comes under increased pressure.
SmartFlow makes it possible to respond to SARs with 100% accuracy within a very short time frame.